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POSITION: Group Sales & Community Access Manager 
DEPARTMENT: Marketing, Communications and Ticketing 
REPORTS TO: Director of Marketing & Audience Strategy 
PAY: $55,000 - $60,000; Full-time; Annual; Exempt 
BENEFITS INCLUDE: Medical, vision, and dental insurance; paid time off (PTO), sick leave, and holiday time; flexible spending and health savings accounts; employer-sponsored life, long-term, and short-term disability insurance; a 403(b) retirement plan with employer contribution and match, access to free parking, and various other perks. 
LOCATION & SCHEDULE: This is an in-person position reporting to our administrative offices located at 91 University Place in Princeton, NJ. Regular business hours are Monday through Friday, 9am – 5pm. Some evening and/or weekend hours may be required and scheduled in advance. 
START DATE: This position will be filled as early as possible. 

POSITION AND RESPONSIBILITIES:
The position of Group Sales & Community Access Manager is charged with increasing audience attendance at the full range of McCarter programming by initiating and cultivating relationships with new and returning group audiences. Success will be measured by the achievement of an annual revenue goal for group sales and student matinee income, as well as by meeting established benchmarks as project lead for McCarter’s Stage Door Access program, which provides free or low-priced tickets to the regional community thru engaging and stewarding McCarter’s relationship with a roster of social-service organizations, schools, charities and other partners. 

The ideal candidate will be a “connector” who embodies an enthusiasm for theatre and live performing arts. They will be motivated both by the thrill of a sold-out performance that achieves sales benchmarks, and by a genuine desire to make attending the arts economically accessible for all. 

This position will collaborate with all members of the Marketing, Communications & Ticketing department, working closely with the Sales Concierge to identify prospects and solicit sales. If you’re ready to make an impact by building audience relationships, expanding access to the arts, and increasing attendance at our performances, join us to connect communities with McCarter’s inspiring programming alongside a passionate and dedicated team! 

Essential Functions & Duties: 
• As its primary function, this role leads group sales strategy and outreach to meet established sales/revenue goals for the season; targets existing buyers and identifies new prospects; and works with the Box Office to ensure group orders are fulfilled and paid on schedule. 
• Builds relationships with communities, organizations and businesses to promote specific events and McCarter as an institution. 
• Leads the promotion and sales efforts for McCarter’s student matinee program, including coordinating direct mail and email campaigns with the Marketing team, and making direct outreach to schools and community groups. 
• Works with director of marketing & audience strategy and the marketing team to identify target audiences for specific events and programs and makes direct outreach to identified communities, organizations or individuals. 
• As the project lead for the development and implementation of the Stage Door Access Program, actively seeks and cultivates a roster of social-service organizations, schools and charities as program partners – stewarding program relationships, managing inventory allocations, processing ticket requests, tracking program data and preparing reports on program usage and impact.
• Works closely with McCarter’s front of house manager and Box Office team to share information regarding Audio Described, ASL interpreted, Open Captioned and Relaxed Performances through outreach to groups and organizations that serve individuals and communities for whom these programs might remove a barrier to participation. 
• Represents McCarter at external events to increase visibility and awareness of the institution within the community. Collaborates with the communications director to identify opportunities and plays a lead role in planning, executing and personally staffing McCarter booths at community events. 
• Prioritize safe working practices while embodying McCarter's safety and community expectations policies to maintain a secure environment for all staff, patrons, and guest artists. 
• Engage in the ongoing work of fostering an equitable and inclusive environment at McCarter. Actively seek ways to improve work practices to ensure greater accessibility, representation, and belonging for all, while upholding and exhibiting our stated values of 'justice and joy, beauty and belonging.’ 

Qualifications: 
• Previous sales experience required, preferably in a performing arts environment 
• Experience and proficiency with a CRM/ticketing system and database (Tessitura preferred) 
• Experience building and maintaining mutually beneficial business relationship/professional partnerships 
• Ability to prioritize and manage multiple projects with a keen eye for detail and deadlines. 
• Excellent communication and interpersonal skills, fostering positive working relationships with colleagues, vendors, and artists, across various departments. 
• Proven ability to set priorities, work collaboratively, and take initiative. 
• A collaborative mindset, with the ability to work harmoniously with individuals from diverse backgrounds, personalities, and work styles, always approaching challenges with optimism, civility, and a solutions-oriented approach. 
• Exhibit a critical consciousness and genuine interest in promoting equitable, diverse, inclusive, and accessible workplace values and practices while working with individuals of diverse needs, personalities, and work styles, and employing an optimistic and solution-oriented mindset towards fostering inclusivity and support within the team environment. 

Preferred Qualifications: 
• The ideal candidate will embody an enthusiasm for theatre and live performing arts, with particular interest in supporting and elevating the work of global artists across many disciplines 
• Experience with the administration and management of performing arts institutions and theatre 

Work Environment: 
• Led by our core values, McCarter fosters and expects a culture of care and respect for the wellbeing of our staff. 
• Work will primarily be completed in a shared office space, subject to HVAC cooling and heating. 
• This position entails extended periods of sitting, manual dexterity for operating office equipment, and the ability to read and interpret documents, while occasionally requiring lifting and carrying objects up to 20 pounds (e.g., materials for community events), engaging in repetitive tasks, standing, walking, bending, and reaching within the office environment, as well as possible set-up and breakdown for external events. 
• Position may be asked to use personal transportation for meetings with various stakeholders and to attend off-site events with access to mileage reimbursement. 
• Employees may be asked to use a personal cell phone in order to access authenticator apps and related software necessary for work credentials/multi-factor authentication (MFA). Applicants should be comfortable using their personal devices for these purposes as part of their job responsibilities, as workarounds cannot be guaranteed in order to access certain platforms. 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of McCarter. 

TO APPLY
Please email jobs@mccarter.org with your name and “Group Sales & Community Access Manager” in the subject line and include a cover letter and resume. Do also mention where you heard about the position. We look forward to learning more about you! 

POSITION: Executive & Office Assistant 
DEPARTMENT: Administration 
REPORTS TO: General Manager 
PAY: $23 - $25/hr; Annual, Full-time; Salaried; Non-Exempt (eligible for overtime) 
BENEFITS INCLUDE: Medical, vision, and dental insurance; paid time off (PTO), sick leave, and holiday time; flexible spending and health savings accounts; employer-sponsored life, long-term, and short-term disability insurance; a 403(b) retirement plan with employer contribution and match, access to free parking, and various other perks. 
LOCATION & SCHEDULE: This is an in-person position reporting to our administrative offices located at 91 University Place in Princeton, NJ. In-person requirements are generally based on departmental needs and staff meetings. Regular business hours are Monday through Friday, 9am – 5pm., with some weekends, evenings and holidays depending on show openings and events. 
START DATE: This position is preferred to start on or before May 5, 2025. 

POSITION AND RESPONSIBILITIES
McCarter Theatre Center is seeking a detail-oriented and welcoming Executive & Office Assistant to provide essential support to our Executive Leadership and ensure the smooth daily operations of our administrative offices. As the first point of contact for guests—including artists, trustees, senior leadership guests, and business associates—this role is based at the front desk and plays a key part in creating a warm and professional environment. Responsibilities include managing information flow, scheduling and calendaring, coordinating project logistics, and handling a variety of administrative tasks. If you thrive in a dynamic setting and enjoy being a core facilitator of organizational coordination, we’d love to hear from you! 

Essential Functions & Duties: 
Executive Leadership - Artistic Director and Executive Director 
• Maintain an accurate and detailed calendar and scheduling for the Artistic Director and Executive Director. 
• Coordinate and facilitate the processing of executive invoices and expenses, including though not limited to credit card expense management. 
• Schedule and coordinate meetings and appointments for the Artistic Director and Executive Director. 
• Organize executive business travel arrangements. 
• Manage booking of house seats and complimentary ticket offers for McCarter productions and performances on behalf of executive leadership. 
• Additional support for the artistic and executive directors may include gathering agenda items for and occasionally facilitating arrangement of artistic or other staff meetings; processing and following up on invoices and payments to artists and collaborators within Financial Edge (FE) and the Finance department; serving as an on-site coordinator for events such as company dinners; and, other needs as they arise. 

Administration Department 
• Have a consistent presence in the reception entrance of the administrative offices, greet and welcome visitors, collaborators and others with a warm and inviting demeanor and assist in connecting them with appropriate staff, as needed. Unlock and lock the administrative entrance doors coinciding with business hours. 
• Efficiently process outgoing mail, as needed, as well as receive, sort and distribute incoming packages, mail and deliveries, and notify relevant staff when packages have arrived. 
• Maintain an organized inventory of office supplies, regularly assess stock levels and coordinate monthly supply orders in collaboration with the Events & Operations Manager. 
• Answer and field phone calls and emails received by the general administration inboxes. 
• Schedule full Board meetings, Board committee meetings, and Board retreats with Executive Director and committee chairs; and correspond with Board members. Organize meeting set-up, and coordinate catering and necessary materials. Take meeting minutes for full Board meetings. Keep the Board Handbook and trustee website up to date. Coordinate gifts for outgoing trustees.
• Help to schedule and orchestrate staff celebrations, meetings and trainings with General Manager. 
• Assist the Human Resources Director with posting all available full-time, part-time, seasonal and internship positions on various posting boards; update the internal phone list, the departmental staff list, and staff photo boards; process parking permits and employment verifications; regular filing, scanning, and shredding; and occasional project-based tasks. 

Other Responsibilities 
• Provide occasional administrative assistance to various departments on an ad hoc basis, such as Operations and Development, subject to supervisor approval. 
• Help liaise on behalf of both the executive and artistic directors for events such as Behind the Scenes, First Rehearsals, Invited Dress Rehearsals, and other events. 
• Maintain consistent awareness of institutional events, meetings and other information via company email and other modes of communication. 
• Prioritize safe working practices while embodying McCarter's safety and community expectations policies to maintain a secure environment for all staff, patrons, and guest artists. 
• Engage in the ongoing work of fostering an equitable and inclusive environment at McCarter. Actively seek ways to improve work practices to ensure greater accessibility, representation, and belonging for all, while upholding and exhibiting our stated values of 'justice and joy, beauty and belonging.’ 

Qualifications: 
• Availability to work primarily in-person. This may include occasional evenings and weekends with advance scheduling. 
• Superior customer service skills in highly collaborative, cross-departmental settings. 
• High level of computer aptitude and proficiency in Office programs (e.g., Word, Outlook, SharePoint, Teams) as well as Zoom video conferencing. 
• Awareness and willingness to maintain confidentiality and discretion when handling sensitive information. 
• Ability to prioritize and manage multiple projects with a keen eye for detail and deadlines. 
• Excellent communication and interpersonal skills, fostering positive working relationships with colleagues, vendors, and artists, across various departments. 
• Proven ability to set priorities, work collaboratively, and take initiative. 
• A collaborative mindset, with the ability to work harmoniously with individuals from diverse backgrounds, personalities, and work styles, always approaching challenges with optimism, civility, and a solutions-oriented approach. 
• Exhibit a critical consciousness and genuine interest in promoting equitable, diverse, inclusive, and accessible workplace values and practices while working with individuals of diverse needs, personalities, and work styles, and employing an optimistic and solution-oriented mindset towards fostering inclusivity and support within the team environment.

Preferred Qualifications: 
• Experience as an assistant to individuals in leadership roles. 
• The ideal candidate will embody an enthusiasm for theatre and live performing arts, with particular interest in supporting and elevating the work of global artists across many disciplines 
• Experience with the administration and management of performing arts institutions and theatre 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of McCarter.

TO APPLY
Please visit our Career Center page to apply for this position.We look forward to learning more about you! 

McCarter is hiring and we want to meet you.

The pay for an entry-level position within McCarter’s Production Department begins at $25 / hour and goes up from there depending on skills and experience.

We are looking for curious, open-minded, and process-oriented people in all sections of the Production Department:

• Costumes

• Electrics

• Paints

• Projection

• Properties

• Rigging

• Run Crew

• Scenery

• Sound

• Stage Management

• Wardrobe

If you are interested in supporting McCarter’s artistic vision, we would love to hear from you. Please email jobs@mccarter.org with “Production Casual Staff” in the subject line to introduce yourself.  Let us know what areas you would like to be considered for and outline your skills and experience. You do not need to submit a formal resume, although they are welcome.